Online request form
Customer fills up business, tax and contact details through an online form after purchase.
Demand e-Invoice
Let customers request e-Invoice online after purchase
When a customer asks for an individual e-Invoice, POSMarket demand e-Invoice lets them fill up an online form. The receipt is then marked as demanded and excluded from the consolidated e-Invoice batch.
FormCustomer submits details
ReceiptMarked as demanded
ExcludeNot in consolidated batch
POSPOS Web and Hybrid
Demand e-Invoice is for individual customer requests
Most walk-in receipts do not need an individual e-Invoice immediately. Demand e-Invoice handles the exception: the customer who asks for one.
Receipt matching
The POS can identify the receipt and mark it as demanded so it does not enter consolidated submission.
Prepare individual e-Invoice
The demanded transaction can be processed as an individual e-Invoice through the supported workflow.
Customer Web Form
Customer keys in the information needed for e-Invoice
The demand page should feel simple for customers: they enter their receipt reference, buyer details and contact information, then submit the request online. Staff do not need to collect the details manually over chat or paper.
- Receipt number, outlet, purchase date or amount for matching
- Customer name or company name
- TIN, NRIC, passport or business registration number where applicable
- SST number when applicable
- Email, phone and billing address for e-Invoice delivery and verification
Online demand workflow
Based on the original e-Invoice scenario: the customer requests from a web page, the POS is notified, and the demanded receipt is excluded from the consolidated invoice.
POS Receipt
Transaction is created in POS Web or Hybrid POS and remains eligible for consolidation by default.
Customer Demands
Customer opens the web page and submits the online e-Invoice demand form.
POS Excludes
Once demanded, POS is notified and separates that receipt from the consolidated invoice batch.
Admin Issues
Business owner issues the individual e-Invoice through the supported accounting or BMO workflow.
Supported Product Flow
Available for POS Web and Hybrid POS
Your special feature is strongest when described plainly: POS Web and Hybrid POS support both demand e-Invoice and consolidated e-Invoice workflow, so individual customer requests do not mix with normal batch submission.
- Online customer form for e-Invoice demand
- Receipt excluded from consolidated e-Invoice once demanded
- Works with POS Web cloud workflow
- Works with Hybrid POS workflow where configured
- Consolidated POS receipt report excludes demanded transactions
- Helps staff avoid double-submitting the same receipt
Demand Setup
Make customer e-Invoice requests easier to handle
Tell us how customers receive receipts today and how your team issues e-Invoice. We can recommend the right demand form and POS workflow.