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QR Ordering + POS Web

Let customers scan, browse the menu and order from their phone

POSMarket QR Ordering works with POS Web so customers can scan a QR code, open your online menu, select items, add options and submit orders from their mobile phone. The kitchen order page helps your team know what to prepare next.

Scan QRNo app install needed
MenuOnline food menu
POS WebReceives orders
KitchenOrder page workflow
Customer scans table QR code and orders from mobile phone while kitchen order page receives order

What is QR ordering?

QR ordering lets customers use their own phone as the ordering screen. They scan a QR code, view the online menu, place an order and send it to the restaurant workflow.

Customer

Scan From Table

Place QR codes on table cards, receipts or ordering points so customers can open the menu quickly.

Menu

Online Menu

Show categories, food items, drinks, options, add-ons and sets in a mobile-friendly menu flow.

POS

POS Web Connection

Orders can be submitted through the cloud flow and received in the POS Web ordering workflow.

Kitchen

Prepare Faster

A kitchen order page helps the team see incoming orders and what needs to be prepared.

The customer ordering flow

Simple enough for customers, structured enough for your staff.

Scan QR

Customer scans the table, receipt or ordering QR code with their phone.

Browse Menu

Customer views the online menu, photos, categories, items and available options.

Place Order

Customer selects quantity, add-ons, item sets or meal options and submits the order.

Kitchen Sees It

The order appears for the team to prepare through the POS Web and kitchen order workflow.

Kitchen Order Page

Give the kitchen a clear page for what to prepare

QR ordering should not only collect orders. It should help the kitchen act on them. The kitchen order page gives staff a preparation view so they can see incoming orders, group work and reduce verbal handover.

  • Kitchen can view orders submitted from customer mobile ordering
  • Supports food preparation workflow without waiting for manual order taking
  • Works alongside kitchen printer and kitchen queue features where configured
  • Helps reduce missed items and unclear handwriting or verbal order mistakes
  • Useful for cafes, restaurants, food courts, bakeries and event F&B counters
  • 1New order appearsKitchen sees the order details submitted from customer phone.
  • 2Prepare by itemStaff prepares food, drinks, add-ons and sets according to the order page.
  • 3Coordinate serviceCounter and kitchen stay aligned on dine-in, takeaway or delivery flow.
  • 4Serve fasterLess waiting and fewer back-and-forth order checks during busy periods.
Kitchen receives QR order notification on phone prepares food and customer pays at counter
Order To Payment Cycle

Kitchen gets notified, prepares the order, then customer pays

After the customer submits an order from their phone, the kitchen can receive the new order notification and prepare items according to the order list. The cycle completes when the customer pays the bill at the counter.

  • Customer scans table QR, chooses items and confirms the order
  • Kitchen receives a new order notification with item quantity and add-ons
  • Kitchen prepares the food and can mark items or orders as completed
  • Counter staff keeps the order connected to the table or receipt reference
  • Customer pays at the counter after dining or when collecting the order
QR ordering with customer mobile phone and tablet POS Web
POS Web Included Feature

QR ordering comes with POS Web

For POSMarket, QR ordering is part of the POS Web story. POS Web provides the cloud/browser POS flow, while QR ordering lets customers use their phone to send orders into the system.

  • POS Web supports customer QR ordering
  • Online menu for customer mobile ordering
  • Orders can be downloaded from cloud into the POS workflow
  • Supports item options and item sets for F&B menus
  • Can work with e-Invoice demand and reporting workflow where required

Why restaurants use QR ordering

The main value is not only “contactless”. It is smoother ordering, less waiting, fewer mistakes and better staff focus during peak hours.

Waiting Time

Customers order sooner

Customers do not need to wait for staff to hand over a menu or take the first order.

Accuracy

Cleaner order details

Customers select directly from the online menu, reducing misheard items and unclear manual notes.

Staff

Less repetitive order taking

Staff can spend more time preparing, serving and helping customers who need attention.

Menu

Easy menu browsing

Customers can browse categories, items, quantity, add-ons and meal sets from their phone.

Kitchen

Preparation visibility

Kitchen page and printer/queue workflows help the back-of-house team know what to make next.

Owner

Connected POS flow

Orders enter the POS Web ecosystem for reporting and outlet operation visibility.

Membership QR Ordering

Customers can order with member flow where configured

The existing BMO QR ordering flow can support membership ordering scenarios, including mobile number login and member discount workflows. This is useful for restaurants that want repeat customers to identify themselves before ordering.

  • Customer scans QR and opens the menu
  • Membership flow can use mobile number login
  • Member discount workflow can apply where configured
  • Useful for cafes and restaurants with loyalty strategy
Membership QR ordering scenario
QR Ordering Demo

See how POS Web, mobile menu and kitchen order page work together

Tell us your table count, menu structure, kitchen flow and whether you need item options, add-ons, sets or member ordering. We can recommend the right POS Web + QR ordering setup.

POS Webincludes QR ordering feature